Franchise disputes usually start over the same handful of issues - underperformance blamed on the franchisor's system, fees or marketing levies the franchisee thinks are unjustified, or a franchisor who believes the brand standards aren't being met. Whatever the trigger, going straight to litigation is rarely the fastest or cheapest way to resolve it.
Our approach follows the same escalation ladder we apply across all commercial disputes: direct negotiation first, mediation where negotiation stalls, and litigation only where it genuinely can't be avoided. Many franchise agreements also contain their own dispute-resolution clauses - often requiring mediation before either party can go to court - and we make sure that process is followed correctly so it doesn't become a procedural issue on top of the underlying dispute.